Redesigning PETER PAN
Fall 2020 / 3 weeks
Peter Pan Bus Lines is one of the largest privately-owned bus companies in the United States. This remake of the mobile application aims to enhance the user's interactions with the service by minimising unnecessary travel information.
Interact with the final prototype here.
Existing User Interface
To identify problem areas for improvement.
The current version of Peter Pan's mobile app has problems with usability, visibility, learnability and discoverability.
Identifying workflow inconsistencies for improvement.
Multiple options for same function
Reduced, function-specific options
Payment confirmation screen
Clear visual hierarchy
To simplify interactions based on new workflow.
Wizard of Oz Testing
To understand micro-interactions with paper prototypes.
Improving screens and navigation after paper prototype testing.
User feedback is implemented in the modification.
Concise, accessible options
Minimal Text for usability
Booking a ticket
Search and book a ticket without any hassle
Browse through trips
Look at upcoming and past trips and tickets
Ease of Navigation
Refined options in the hamburger menu for accessibility