Redesigning PETER PAN
Fall 2020 / 3 weeks
Role
UI+UX
Visual Identity
Team
Individual
Peter Pan Bus Lines is one of the largest privately-owned bus companies in the United States. This remake of the mobile application aims to enhance the user's interactions with the service by minimising unnecessary travel information.
Interact with the final prototype here.
Existing User Interface
To identify problem areas for improvement.
Information overload
Incomplete text
Crowded menu
No recommendations
Misleading components
Problem Areas
The current version of Peter Pan's mobile app has problems with usability, visibility, learnability and discoverability.
Workflow Streamlining
Identifying workflow inconsistencies for improvement.
Old workflow-
Multiple options for same function
Disorganised hierarchy
New workflow-
Reduced, function-specific options
Payment confirmation screen
Clear visual hierarchy
Low-fidelity prototypes
To simplify interactions based on new workflow.
Wizard of Oz Testing
To understand micro-interactions with paper prototypes.
Workflow Modification
Improving screens and navigation after paper prototype testing.
User feedback is implemented in the modification.
Style Guide
Proposed Concept
Simplified Information
Concise, accessible options
Minimal Text for usability
Booking a ticket
Search and book a ticket without any hassle
Browse through trips
Look at upcoming and past trips and tickets
Ease of Navigation
Refined options in the hamburger menu for accessibility
Figma Prototype
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